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Notification records

Open Alerts → Notification Records to review notifications and each recipient's result for your tenant.

Sending records​

StatusMeaning
QueuedSaved and waiting to be sent.
AcceptedThe provider accepted the request; recipient delivery is not confirmed.
Delivered / FailedA trusted provider receipt reported the final result.
Accepted without receiptAccepted, but the channel does not report final delivery.
UnknownThe result cannot be confirmed. Do not blindly send again.

Open a record to inspect the recipient, attempts, time, and error. Email may reach the spam folder; check the actual mailbox as well as the platform result.

History​

Use History to inspect retained notification activity. Its success and failure values describe the processing result recorded at the time, not proof of recipient delivery.

Alerts use notification strategies: a selected strategy takes precedence; otherwise the tenant default applies. Saving or validating a configuration sends nothing. An alert trigger or explicit test-send action creates a sending task.